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DialogLoop Emojize - Support

How To...

How to use DialogLoop™ Emojize with Broadcast Software like OBS Studio?

1/ Login to DialogLoop™ Emojize using your email address. It's free for 10 attendees.
2/ Within Emojize, create an Event.
3/ Create the Event Welcome page.
4/ Set the Login Settings.
5/ Click on Emotion Board to set it up.
6/ Choose your preferred Emoji flow type. Adjust the Size, Speed, and Transparency.
7/ Set the useability rule :
- Send Instantly allows only one Emoji at a time, but no need to click "send".
- Is "Send instantly" is not clicked, attendees can type multiple Emoji and send them all at once.
- "Customize" creates a limited list of Emoji for attendees to choose from.
8/ Turn on the Switch in the Emotion Board Header to generate the Link.
9/ Click Preview to see the Attendee Page. make adjustments if needed.
10/ In the Links Page, copy the Emotion Board Output Link.
11/ Open OBS Studio, and create a new Browser Layer.
12/ Paste the link and validate.
13/ The Emotion Board output is now inserted as a layer on top of the video stream: it is a LIVE link to the server and displays the Audience input.
14/ Go back to the Attendee Preview Page and send data on the related activity. The output appears in OBS.
15/ Buy an event with the number of attendees you expect.
16/ When the time is right, share the Link to the Attendee Page (in the Links page) with your audience.
17/ You are all set for primetime!

Video Tutorials

Coming soon

FAQ - Frequently Asked Questions

General

Do I need to download and install DialogLoop™ Emojize on my device?


No. DialogLoop™ Emojize is an online service. Therefore it doesn't require any download nor installation for the presenter nor attendees. However, if you want to use Emojize in PowerPoint, you will need to install the Microsoft Web Viewer Add-In, available for Free for download from the Microsoft Store within PowerPoint. This download and installation is working on Mac and PC, and does NOT require IT approval.




Which platform can I use DialogLoop™ Emojize on?


DialogLoop™ Emojize works on Windows PC, MacOS X, Linux, iPadOS, iOS and Android. It also works on Virtual Machine Software like Parallels Desktop or BootCamp. It works with browsers like Google Chrome, Firefox, Safari, Microsoft Edge. The optimum user experience is with Google Chrome.




Which Broadcast Software can be used with DialogLoop™ Emojize?


DialogLoop™ Emojize is based on the following workflow principles:
1/ DialogLoop™ Emojize generates Output Links (URL) for each emoji fountain.
2/ The Presenter copy/pastes the Links (URL) into the Broadcast software, as a Web Browser Layer, to visualise and stream the audience inputs.

Theoretically, any Broadcast Software which can display a web link as a layer, is compatible with DialogLoop™ Emojize. However, there may be exceptions. We did test a few Broadcast Software, which worked fine (using the version available in May 2021): OBS studio, vMix, WireCast. There may be others. Please check if it works with your favorite software, and feel free to inform us by email : feedback@dialogloop.com. Thank you.




How to use DialogLoop™ Emojize with a Broadcast software like OBS Studio?


1/ Login to DialogLoop™ Emojize. It's free for 10 attendees.
2/ Create an Event
3/ Create the Event Welcome page (optional)
4/ Set the Login Settings
5/ Click on the Emotion Board tab (left column)
6/ Select an emoji fountain, and adjust the settings. 7/ Set "Send Instantly", if needed. We recommend it in most use cases. 8/ If needed, Click on Preset a list to define the Emoji you want people to use. We recommend it to streamline the information flow and avoid surprises. 9/ Click SAVE to validate all your settings.
10/ Turn ON the switch in the Emotion Board Header.
11/ Preview the Attendee Page, and amend what is needed.
12/ In the Links Page, copy the Emotion Board Output Link.
13/ Open OBS Studio, and create a new Brother Layer.
14/ Paste the link, and validate.
15/ The output is now inserted as a layer: it ls a LIVE link to the server, and can welcome audience input.
16/ Go back to the Attendee Preview Page, and send some emoji to test it. The output appears in the OBS layer. You can now use it for events of 10 attendees. 17/ For more attendees, buy an event with the number of attendees you expect.
18/ When the time is right, share the Link to the Attendee Page (in the Links page) with your audience.
19/ You are all set for primetime!




Can I run large events with DialogLoop™ Emojize?


Yes, you can. DialogLoop's Server architecture is built on AWS (Amazon Web Services) and is scalable to fit very large events.




Can I use DialogLoop™ Emojize offline?


No. Data are stored online, so a working access to internet is required.




Can I choose how the Attendees login to my Event?


Yes. The Settings Page lists selectable login choices for the Attendees.




Is connecting through Social Media safe for the attendees personal data?


DialogLoop™ software use the standard "Logging through the Social Media" process which has become an industry standard. As the Event Owner, you can offer the choice to login as Anonymous, or through email.




Is DialogLoop™ reselling my private data?


No. The DialogLoop™ team respects Data Privacy and is not communicating nor sharing any Attendees nor Presenters Data with anyone nor any company.




Where are the data stored?


Currently, the data are stored using the AWS (Amazon Web Services) platform located in the USA. For some customers, the data are stored in Canada or some other countries upon request. Send your request to contact@dialogloop.com.





Pricing

Do I need to pay to use DialogLoop™ Emojize? / How does the Trial Work?


As an Attendee, you do not need to pay to use DialogLoop™ Emojize. However, you can only use it if the Event Organizer or Presenter uses DialogLoop™ Emojize to create interaction with the audience during an Event. As an Event Organizer or Presenter, you can use DialogLoop™ Emojize for FREE, and run events for up to 10 participants. For more participants, you need to purchase a monthly subscription.




How can I buy an event for more than 10 participants?


The Price is publicly available on https://dialogloop.com/pricing.
1/ Select the typical maximum number of expected attendees for an Event.
2/ Click BUY.
3/ If you were already logged in, the purchasing process starts. Once done, you are ready to run your event.
4/ If you clicked directly from the dialogloop.com website, you will be asked to enter your email address. A passcode will be sent to you within a minute. Please input the passcode, and you will access the My Account page within DialogLoop™. Click on the pricing tab, to select the App you want to purchase. The purchasing process starts. Once done, you are ready to run your event.




How can I pay?


Standard payment is online with a credit card. If you prefer another payment possibility, please contact support@dialogloop.com





Yes, the invoice will be sent to you by email at the end of the purchasing process.




Can I cancel my DialogLoop™ Emojize Event or Subscription purchase?


Yes, you can cancel your purchase. Cancellation is possible anytime online, directly in the My Account Page.
By cancelling your Subscription will be brought back to the FREE offer (up to 10 participants), and the automatic payment renewal will be stopped. Your credit card will not be charged on the next billing cycle.
The current paid month will remain active till the Purchase Anniversary date. You will be able to continue to use DialogLoop™ for the rest of the month.

Example #1:
If you purchase on June 18th, you will be charged next on July 18th, August 18th, September 18th and so on.
If you CANCEL on September 7th:
- The automatic payment renewal will be stopped instantly (Sept 7th), and you will NOT be charged on September 18th.
- You can use DialogLoop™ Emojize with the full attendee capacity, corresponding to what you bought, till September 17th.
- Starting September 18th, you can use DialogLoop™ Emojize with 10 participants only, without any payment.
Can I change the number of attendees for my DialogLoop™ Emojize Subscription ?
Yes. You can UPGRADE or DOWNGRADE your subscription, but the change will be effective starting the next month (after the Monthly Anniversary Purchase Date).

Example #2:
If you purchase on June 18th, you will be charged next on July 18th, August 18th, September 18th and so on.
If you UPGRADE or DOWNGRADE on September 7th:
- The payment amount is changed instantly, and you will be charged the new amount on September 18th, for the month to come.
- You can use DialogLoop™ Emojize with the full attendee capacity, corresponding to what you bought originally, till September 17th.
- Starting September 18th, you can use DialogLoop™ Emojize with 10 participants only, without any payment.