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DialogLoop Influence - Support

How To...

How to use DialogLoop™ Influence with a Broadcast Software like OBS Studio?

1/ Login to DialogLoop™ Influence. It's free for 10 attendees.
2/ Create an Event
3/ Create the Event Welcome page
4/ Set the Login Settings
5/ Create activities like a Poll, Quiz, Word Cloud…
6/ Turn on the Switch in the Header of each activity you want to use : Public Chat, Q&A, Poll, Emotion Board.
7/ Preview the Attendee Page, and amend the activities. Once you are happy with the Preview go to step 8.
8/ In the Links Page, copy a first Output Link
9/ Open OBS Studio, and create a new Brother Layer.
10/ Paste the link, and validate.
11/ The output is now inserted as a layer: it ls a LIVE link to the server, and can welcome audience input.
12/ Go back to the Attendee Preview Page, and send data on the related activity. The output appears in OBS.
13/ Repeat from 8/ for other activities.
14/ Buy an event with the number of attendees you expect.
15/ When the time is right, share the Link to the Attendee Page (in the Links page) with your audience.
16/ You are all set for primetime!

Video Tutorials

Coming soon

General

Do I need to download and install DialogLoop Influence™ on my device?


DialogLoop™ Influence is an online service. Therefore it doesn't require any download nor installation for the presenter nor attendees.




Which platform can I use DialogLoop™ Influence on?


DialogLoop™ Influence works on Windows PC, MacOS X, Linux, iPadOS, iOS and Android. It also work on Virtual Machine Software like Parallels Desktop or BootCamp. It works with browsers like Google Chrome, Firefox, Safari, Microsoft Edge. The optimum user experience is with Google Chrome.




Which Broadcast Software can be used with DialogLoop™ Influence?


DialogLoop™ Influence is based on the following workflow principle:
1/ DialogLoop™ Influence generates Output Links (URL) for each single activity.
2/ The Presenter copy/pastes the Links (URL) into the Broadcast software, as a Web Browser Layer, to visualise and stream the audience inputs.

Theoretically, any Broadcast Software which can display a web link as a layer, is compatible with DialogLoop™ Influence. However, there may be exceptions. We did test a few Broadcast Software, which worked fine (using the version available in May 2021): OBS studio, vMix, WireCast. There may be others. Please check if it works with your favorite app, and feel free to inform us by email : contact@dialogloop.com. Thank you.




How to use DialogLoop™ Influence with a Broadcast software like OBS Studio?


1/ Login to DialogLoop™ Influence. It's free for 10 attendees.
2/ Create an Event
3/ Create the Event Welcome page
4/ Set the Login Settings
5/ Create activities like a Poll, Quiz, Word Cloud…
6/ Turn on the Switch in the Header of each activity you want to use : Public Chat, Q&A, Poll, Emotion Board.
7/ Preview the Attendee Page, and amend the activities. Once you are happy with the Preview go to step 8.
8/ In the Links Page, copy a first Output Link
9/ Open OBS Studio, and create a new Brother Layer.
10/ Paste the link, and validate.
11/ The output is now inserted as a layer: it ls a LIVE link to the server, and can welcome audience input.
12/ Go back to the Attendee Preview Page, and send data on the related activity. The output appears in OBS.
13/ Repeat from 8/ for other activities.
14/ Buy an event with the number of attendees you expect.
15/ When the time is right, share the Link to the Attendee Page (in the Links page) with your audience.
16/ You are all set for primetime!




Can I run large events with DialogLoop™ Influence?


Yes, you can. DialogLoop's Server architecture is built on AWS (Amazon Web Services) and is scalable to fit very large events.




Can I use DialogLoop Influence offline?


No. Data are stored online, so a working access to internet is required.




Can I choose how the Attendees login to my Event?


Yes. The Settings Page lists selectable login choices for the Attendees.




Is connecting through Social Media safe for the attendees personal data?


DialogLoop™ software use the standard "Logging through the Social Media" process which has become an industry standard. As the Event Owner, you can offer the choice to login as Anonymous, or through email.




Is DialogLoop reselling my private data?


No. The DialogLoop™ team respects Data Privacy and is not communicating nor sharing any Attendees nor Presenters Data with anyone nor any company.




Where are the data stored?


Currently, the data are stored using the AWS (Amazon Web Services) platform located in the USA. For some customers, the data are stored in Canada or some other countries upon request. Send your request to contact@dialogloop.com.





Pricing

Do I need to pay to use DialogLoop™ Influence? / How does the Trial Work?


As an Attendee, you do not need to pay to use DialogLoop™ Influence. However, you can only use it if the Event Organizer or Presenter uses DialogLoop™ Influence to create interaction with the audience during an Event.

As an Event Organizer or Presenter, you can use DialogLoop™ Influence for FREE, and run events for up to 10 participants. For more participants, you need to purchase a monthly subscription.




How can I buy an event for more than 10 participants?


The Price is publicly available on https://dialogloop.com/pricing.
1/ Select the typical maximum number of expected attendees for each Event.
2/ Click BUY.
3/ If you were already logged in, the purchasing process starts. Once done, you are ready to run your event.

4/ If you clicked directly from the dialogloop.com website, you will be asked to enter your email address. A passcode will be sent to you within a minute. Please input the passcode, and you will access the My Account page within DialogLoop™. Click on the pricing tab, to select the App you want to purchase. The purchasing process starts. Once done, you are ready to run your event.




How can I pay?


Standard payment is online with a credit card. If you prefer another payment possibility, please contact support@dialogloop.com




Will I get an invoice in case of Purchase?


Yes, the invoice will be sent to you by email at the end of the purchasing process.




Can I cancel my DialogLoop™ Influence Event or Subscription purchase?


Yes, you can cancel your purchase. Cancellation is possible anytime online, directly in the My Account Page.
By cancelling your Subscription will be brought back to the FREE offer (up to 10 participants), and the automatic payment renewal will be stopped. Your credit card will not be charged on the next billing cycle.
The current paid month will remain active till the Purchase Anniversary date. You will be able to continue to use DialogLoop™ for the rest of the month.

Example:
If you purchase on June 18th, you will be charged next on July 18th, August 18th, September 18th and so on.
If you CANCEL on September 7th:
- The automatic payment renewal will be stopped instantly (Sept 7th), and you will NOT be charged on September 18th.
- You can use DialogLoop™ Influence with the full attendee capacity, corresponding to what you bought, till September 17th.
- Starting September 18th, you can use DialogLoop™ Influence with 10 participants only, without any payment.




Can I change the number of attendees for my DialogLoop™ Influence Subscription ?


Yes. You can UPGRADE or DOWNGRADE your subscription, but the change will be effective starting the next month (after the Monthly Anniversary Purchase Date).

Example:
If you purchase on June 18th, you will be charged next on July 18th, August 18th, September 18th and so on.
If you UPGRADE or DOWNGRADE on September 7th:
- The payment amount is changed instantly, and you will be charged the new amount on September 18th, for the month to come.
- You can use DialogLoop™ Influence with the full attendee capacity, corresponding to what you bought originally, till September 17th.
- Starting September 18th, you can use DialogLoop™ Influence with 10 participants only, without any payment.





Poll/Quiz/Word Cloud

Can I customize the Poll’s appearance?


1/ The question appearing on the attendee’s web page is fully customizable. You can:
- Change the font type and size
- Change the words’ colour
- Copy/paste an image in the question
- Insert a Video URL/Link
- Insert a link to a PDF file or a website

2/ The Chart appearance can be improved by adding an image below the answers, to make them more visual
3/ The popup window appearing on the attendee web app can be customized using the THEME feature in the DialogLoop Influence for Presenter web app. You can
- Add a Header/Footer (a logo for example)
- Add a color to the Header/Footer to fit your branding guidelines
- Add a background color/logo
- Change the color of the buttons
- Change the font type.




Can I see the Chart animating LIVE?


Yes, the Presenter sees the Chart animating as the poll's answers come in.
Also, the Output Link enables the attendees to visualize the Chart from anywhere. Copy/paste the link in a browser window, or in a Broadcast Software (OBS Studio…) and the Chart will animate as attendees vote.




Can I hide the Chart during a poll?


Yes. If you do not show the window containing the Output Link, no one sees the chart.




Can I create a Word Cloud?


Yes. You can event set limitations of number of words and or number of characters.
You can make it appearing, and animating in OBS Studio.
You can even define its size of the visual output by resizing the output window.




Can I run several Polls at a time?


Yes. You can prepare several Polls ahead of the meeting, and then decide to turn them on one-by-one, or all at once.




Can I insert images as answers?


Yes.




Can I do a Quiz?


Yes. You can even set an Answer Randomizer to discourage cheaters.




How many answers can I set for a question?


There is no technical limit to the number of answers a Quiz and Single/Multiple answers can accept. But we recommend reducing the number of choices as the screen size to display the answers is limited, and results-management and chart appearance may be a challenge if there are too many answers.





Q&A Session

When does a Q&A session start and ends?


Up to you:
- You can make it start a week before the Event to gather preliminary question.
- It can run during the session.
- It can run after the session for a post-event feedback or follow-up session.





FAQ - Frequently Asked Questions