DialogLoop Engage - Support

How To...

How to use DialogLoop™ Engage with a Video Conferencing solution like Zoom?

1/ Login to DialogLoop™ Engage using your email address. It's free for 10 attendees.
2/ Create an Event.
3/ Create the Event Welcome page if you want to. This is optional if you want the attendees to land directly on the Polling page.
4/ Set the Login Settings.
5/ Create activities like a Poll, Quiz, Word Cloud…
6/ Turn on the Switch in the Header of each activity you want to use: Welcome Page, Poll, Public Chat, Q&A.
7/ Preview the Attendee Page. Amend if needed.
8/ Test the Public Chat and the Q&A and see the text appear on the admin page.
9/ Test the Polls/Word Cloud:
- In the Poll tab of the Master window (admin/management window where you created the polls), click on the PLAY button to initiate the Poll. The Poll appears on the attendee page.
- Vote, and see the Graph appear on your Management Page.
- Launch the next vote (press PLAY icon), vote, and see the result appear on the admin page.
- If needed, amend the polls. Once you are happy with the Preview, you are ready for primetime.
10/ Use DialogLoop for free with 10 participants.

11/ For more participants, buy an event with the number of attendees you expect.
12/ When the time is right, go to the Link page to copy the Attendee link and share it with your audience. You may consider sharing the link BEFORE the event, to increase the chances to get attendees connected. Note: you can also consider asking questions BEFORE the event to collect data and improve the quality of your presentation/session. Another alternative is to show/screen copy the QR Code available in the Links section. Each session has its own QR code. You can copy this QR code and place it in your presentation software.

13/ When the day comes, start your Conferencing/Zoom session and start the screen sharing.
14/ During your screen sharing, open the DialogLoop™ Engage Admin page to show the polls' results. You can also use the fullscreen mode to show the Diagram in large size.

Video Tutorials

Coming soon

General

Do I need to download and install DialogLoop Engage™ on my device?


DialogLoop™ Engage is an online service. Therefore it doesn't require any download nor installation for the presenter nor attendees.




Which platform can I use DialogLoop™ Engage on?


DialogLoop™ Engage works on Windows PC, MacOS X, Linux, iPadOS, iOS and Android. It also work on Virtual Machine Software like Parallels Desktop or BootCamp. It works with browsers like Google Chrome, Firefox, Safari, Microsoft Edge. The optimum user experience is with Google Chrome.




How to use DialogLoop™ Engage with a Video Conferencing solution like Zoom?


1/ Login to DialogLoop™ Engage using your email address. It's free for 10 attendees.
2/ Create an Event.
3/ Create the Event Welcome page.
4/ Set the Login Settings.
5/ Create activities like a Poll, Quiz, Word Cloud…
6/ Turn on the Switch in the Header of each activity you want to use: Public Chat, Q&A, Poll.
7/ Preview the Attendee Page, and correct if needed.
8/ Test the Public Chat and the Q&A and see the text appear on the admin page.
9/ Test the Polls/WordCloud :
- In the Poll tab of the Master window (admin/management window where you created the polls), click on the PLAY button to initiate the Poll. The Poll appears on the attendee page.
- Vote, and see the Graph appear on your Management Page.
- Launch the next vote (press PLAY icon), vote, and see the result appear on the admin page.
- If needed, amend the polls.
Once you are happy with the Preview you are ready for primetime.
10/ Buy an event with the number of attendees you expect.
11/ When the time is right, go to the Link page to copy the Attendee link and share it with your audience. You may consider sharing the link BEFORE the event, to increase the chances to get attendees connected. Note: you can also consider asking questions BEFORE the event to collect data and improve the quality of your presentation/session. Another alternative is to show/screen copy the QR Code available in the Links section. Each session has its own QR code. You can copy this QR code and place it in your presentation software.
12/ When the day comes, start your Conferencing/Zoom session and start the screen sharing.
13/ During your screen sharing, open the DialogLoop™ Engage Admin page to show the polls' results. You can also use the fullscreen mode to show the Diagram in large size.




Can I run large events with DialogLoop™ Engage?


Yes, you can. DialogLoop's Server architecture is built on AWS (Amazon Web Services) and is scalable to fit very large events.




Can I use DialogLoop™ Engage offline?


No. Data are stored online, so a working access to internet is required.




Can I choose how the Attendees login to my Event?


Yes. The Settings Page lists selectable login choices for the Attendees.




Is connecting through Social Media safe for the attendees personal data?


DialogLoop™ software use the standard "Logging through the Social Media" process which has become an industry standard. As the Event Owner, you can offer the choice to login in Anonymous mode, or through email.




Is DialogLoop reselling my private data?


No. The DialogLoop™ team respects Data Privacy and is not communicating nor sharing any Attendees nor Presenters Data with anyone nor any company.




Where are the data stored?


Currently, the data are stored using the AWS (Amazon Web Services) platform located in the USA. For some customers, the data are stored in Canada or some other countries upon request. Send your request to contact@dialogloop.com.





Pricing

Do I need to pay to use DialogLoop™ Engage? / How does the Trial Work?


As an Attendee, you do not need to pay to use DialogLoop™ Engage. However, you can only use it if the Event Organizer or Presenter uses DialogLoop™ Engage to create interaction with the audience during an Event.

As an Event Organizer or Presenter, you can use DialogLoop™ Engage for FREE, and run events for up to 10 participants. For more participants, you need to purchase a monthly subscription.




How can I buy an Event for more than 10 participants?


The Price is publicly available on https://dialogloop.com/pricing.
1/ Select the typical maximum number of expected attendees for each Event.
2/ Click BUY.
3/ If you were already logged in, the purchasing process starts. Once done, you are ready to run your event.
4/ If you clicked directly from the dialogloop.com website, you will be asked to enter your email address. A passcode will be sent to you within a minute. Please input the passcode, and you will access the My Account page within DialogLoop™. Click on the pricing tab, to select the App you want to purchase. The purchasing process starts. Once done, you are ready to run your event.




How can I pay?


Standard payment is Online with a Credit Card. If you prefer another payment possibility, please contact support@dialogloop.com




Will I get an invoice in case of Purchase?


Yes, the invoice will be sent to you by email at the end of the purchasing process.




Can I cancel my DialogLoop™ Engage Event or Subscription purchase?


Yes, you can cancel your purchase. Cancellation is possible anytime online, directly in the My Account Page.
By cancelling your Subscription will be brought back to the FREE offer (up to 10 participants), and the automatic payment renewal will be stopped. Your credit card will not be charged on the next billing cycle.
The current paid month will remain active till the Purchase Anniversary date. You will be able to continue to use DialogLoop™ for the rest of the month.

Example:
If you purchase on June 18th, you will be charged next on July 18th, August 18th, September 18th and so on.
If you CANCEL on September 7th:
- The automatic payment renewal will be stopped instantly (Sept 7th), and you will NOT be charged on September 18th.
- You can use DialogLoop™ Engage with the full attendee capacity, corresponding to what you bought, till September 17th.
- Starting September 18th, you can use DialogLoop™ Engage with 10 participants only, without any payment.




Can I change the number of attendees for my DialogLoop™ Engage Subscription ?


Yes. You can UPGRADE or DOWNGRADE your subscription, but the change will be effective starting the next month (after the Monthly Anniversary Purchase Date).

Example:
If you purchase on June 18th, you will be charged next on July 18th, August 18th, September 18th and so on.
If you UPGRADE or DOWNGRADE on September 7th:
- The payment amount is changed instantly, and you will be charged the new amount on September 18th, for the month to come.
- You can use DialogLoop™ Engage with the full attendee capacity, corresponding to what you bought originally, till September 17th.
- Starting September 18th, you can use DialogLoop™ Engage with 10 participants only, without any payment.





Poll/Quiz/Word Cloud

Can I customize the Poll’s appearance?


1/ The question appearing on the attendee’s web page is fully customizable. You can:
- Change the font type and size
- Change the words’ colour
- Copy/paste an image in the question
- Insert a Video URL/Link
- Insert a link to a PDF file or a website

2/ The Chart appearance can be improved by adding an image below the answers, to make them more visual
3/ The popup window appearing on the attendee web app can be customized using the THEME feature in the DialogLoop™ Engage for Presenter web app. You can
- Add a Header/Footer (a logo for example)
- Add a color to the Header/Footer to fit your branding guidelines
- Add a background color/logo
- Change the color of the buttons
- Change the font type.




Can I see the Chart animating LIVE?


Yes, the Presenter sees the Chart animating as the poll's answers come in.
Also, the Output Link enables the attendees to visualize the Chart from anywhere. Copy/paste the link in a browser window and the Chart will animate as attendees vote.




Can I hide the Chart during a poll?


Yes. If you do not show the window containing the Output Link, no one sees the chart.




Can I create a Word Cloud?


Yes. You can even set limitations of number of words and or number of characters.
You can make it appear, and animate in a web browser window.
You can even define the size of the visual output by resizing the output window.




Can I run several Polls at a time?


Yes. You can prepare several Polls ahead of the meeting, and then decide to turn them on one-by-one, or all at once. Attendees will answer the polls one by one though, but at their own pace.




Can the preset answers be images?


Yes.




Can I do a Quiz?


Yes. You can even set an Answer Randomizer to discourage cheaters.




How many answers can I set for a question?


There is no technical limit to the number of answers a Quiz and Single/Multiple answers can accept. But we recommend reducing the number of choices as the screen size to display the answers is limited, and results-management and chart appearance may be a challenge if there are too many answers.





Q&A Session

When does a Q&A session start and ends?


Up to you:
- You can make it start a week before the Event to gather preliminary question.
- It can run during the session.
- It can run after the session for a post-event feedback or follow-up session.





FAQ - Frequently Asked Questions